IT HAS BEEN BROUGHT TO MY ATTENTION THAT COMPETITION ON THE INTERNET HAS BEEN IN MY EMAILS. HE WILL BE SENDING YOU A LIST OF FICTITIOUS FRAUDULENT CUSTOMER FAILURES. YOU MAY ASK ME WHY HE IS DOING THIS. THE ANSWER IS SIMPLE. HE CANNOT COMPETE WITH US. HE IS THE SAME FRAUDULENT CHARACTER THAT HAS POSTED LIES ON TROUBLE FREE POOLS. IF YOU CHECK THE BBB REPORT HE HAS AN F RATING. PLEASE READ THE TRUTH LISTED BELOW.
Amazing 1 ½% failures!
We have shipped over 4,000 homeowners since 2003. Our failures are less than 1 ½%. Since then during this period we had approximately 60-70 failures. The majority of the failures were during the first and second year we were in business. During this time there were 15 or 20 people we could not satisfy. I don’t believe any contractor could have satisfied these people.
We bend backwards to try to make our customers happy.
The bulk of these customers did not have a control number and did not call us every step of the way for instructions.
We would not have the highest rating of A plus from the BBB if this were not true.
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